Warranty Policy

At Elevanix, we want you to shop with confidence. That’s why many of our products come with a standard warranty for peace of mind.

1. Warranty Coverage

• All products are guaranteed against manufacturing defects for 12 months from the date of delivery (unless otherwise stated on the product page).

• The warranty covers defects in materials or workmanship.

2. What’s Not Covered

This warranty does not cover:

• Normal wear and tear

• Accidental damage, misuse, or neglect

• Unauthorized repairs or modifications

• Consumable parts (e.g., batteries, accessories) unless faulty at delivery

3. Making a Warranty Claim

To make a warranty claim, please contact us at:
📧 support@elevanix.shop
📞 +44 7490 544254

Include:

• Your order number

• Description of the issue

• Photos or videos (if applicable)

4. Resolution Options

Depending on the issue, we will:

• Repair the item,

• Replace it with a new unit, or

• Offer a refund if a repair/replacement is not possible.

5. Additional Rights

This warranty is provided in addition to your statutory consumer rights under UK law.
Your legal rights are not affected.